About Us

Havenpeaka
U.S. CUSTOMER INFORMATION
FURNITURE / PATIO / OUTDOOR LIVING

Havenpeaka™ · Outdoor Furniture

Room for a slower moment.

Furniture for comfortable patios, welcoming porches, and everyday outdoor living.

Last updated: September 21, 2026

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01 · Purpose

Comfort in Everyday Spaces

We bring together seating and tables for relaxed moments at home. Start with the way you use your space, then choose furniture with the scale, configuration, and materials to suit it.

02 · Details

Considered from Every Angle

Dimensions, seat height, finish, cushion details, and included pieces all matter. Compare the written specifications as well as the photographs when choosing a piece or a furniture set.

03 · Outdoor Living

For Patios, Porches & Balconies

Our range includes places to gather, dine, recline, and unwind outdoors. Check each model’s assembly and care instructions so your furniture is used and maintained appropriately.

SECTION 01

Furniture for Outdoor Living

The Havenpeaka™ collection brings together seating and tables for patios, porches, balconies, and garden spaces. Review each listing for the selected model, dimensions, materials, included pieces, and availability.

  • Wicker lounge chairs and cushioned seating.
  • Outdoor loveseat sofas and modular seating configurations.
  • Coffee tables for patio and balcony arrangements.
  • Dining tables and coordinating chairs.
  • Adjustable reclining and rocking chairs.
  • Hanging swing chairs with cushioned seats.

SECTION 02

Our Story

Havenpeaka™ brings an outdoor furniture collection to people creating comfortable spaces at home. A balcony corner, a front porch, or a patio dining area each calls for a different balance of scale, seating, materials, and movement.

Our store brings these furniture categories together so customers can compare the details that matter to their own space. We focus on explaining the piece or configuration being offered, including the difference between an individual item and a complete set.

SECTION 03

What We Look For

Useful furniture starts with suitability for its location and intended use. When reviewing a piece, consider overall dimensions, seating height, construction, cushions, and the care needs of its surfaces. An attractive finish does not replace a good fit for the space.

The individual listing is the reference for the item sold. Check the selected variant and included components, and contact support when information needed for your room, porch, or patio is missing or unclear.

SECTION 04

Our Product Approach

We organize the range around familiar ways of spending time outdoors: a quiet seat on the porch, coffee on a balcony, a shared meal, or a relaxed conversation on a patio. Product information should help you understand the selected furniture and what comes with it.

Materials and construction vary between models. Woven surfaces, wood grain, cushion texture, and finishes may have natural or manufacturing variations. Review the stated care guidance and do not assume that every outdoor piece tolerates continuous exposure to every weather condition.

SECTION 05

Made for Everyday Living

Our customers may be furnishing a compact balcony, arranging patio seating, refreshing a porch, or creating an outdoor dining space. Measure both the intended position and the route the furniture will take to get there.

Follow the supplied assembly and care instructions, secure the required fittings, and check stability before use. Protect finishes and cushions during storage, keep small assembly parts away from children, and seek qualified installation assistance when a product or location requires it.

Make room for comfort. Choose with care. Enjoy the everyday.
Choose for the task. Check the details. Work with care.

SECTION 06

Who Operates Havenpeaka™?

Havenpeaka™ is operated by Hangzhou Qincai Cultural Development Co., Ltd., registered in Hangzhou, Zhejiang Province, China. The owner is Cai Qinglong.

The company operates havenpeaka.com and provides support for purchases through this storefront. The business details below identify the operator and provide a consistent point of contact for furniture and order inquiries.

SECTION 07

Customer Support

Contact us about furniture selection, dimensions, an existing order, payment, delivery, tracking, missing fittings, returns, or refunds. Include your order number and checkout email whenever the question relates to a purchase.

Support is available daily from 8:00 AM to 10:00 PM at service@havenpeaka.com or +86 133-3606-1099. Please request authorization and the correct destination before returning merchandise; our registered address is not necessarily a returns facility.

Customer Support

Need help with your next step?

Contact service@havenpeaka.com and include your order number when relevant. Customer service is available daily, 8:00 AM–10:00 PM.

CUSTOMER CARE
service@havenpeaka.com
Havenpeaka™

Our company & your support team

Company Details

Brand
Havenpeaka™
Legal Company
Hangzhou Qincai Cultural Development Co., Ltd.
Company Type
Other Limited Liability Company
Owner
Cai Qinglong
Website
havenpeaka.com
Support Email
service@havenpeaka.com
Phone
+86 133-3606-1099
Customer Service Hours
8:00 AM–10:00 PM · Daily
Business Address
Room 502, Building 1,
No. 21 Kejiyuan Road, Baiyang Subdistrict, Qiantang District,
Hangzhou, Zhejiang Province, China